Payment for an item must be received within 2 days of purchase.
If you have commissioned a piece of Artwork please forward photographs to firstname.lastname@example.org with you name included.
Artwork commissions often have a lead time of 6-8 weeks, we will however aim to have your custom artwork ready as soon as possible.
We aim to post our prints out next day by 1st class post. this service is FREE within the UK.
A commissioned piece of Artwork may take 6-8 weeks this will be confirmed at time of order.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Unfortunately, we cannot accept returns for a personalised item.
if you have any queries please send me a message x
About the data we collect
Below we detail the data we collect about you, the purposes for which we process this data and the legal basis of the processing.
Transaction Data – We may process information relating to transactions which may include but not limited to; name, address, telephone number and card details. The transition details may be processed for the purposes of fulfilling an order. The legal basis for processing is contractual.
Enquiry/Correspondence Data – We may process information contained in any enquiry you submit to us. This data may be processed for the purposes of selling relevant goods and/or services to you. The legal basis for this processing is consent.
Notification Data – We may process information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters. The notification data may be processed for the purposes of sending you the relevant notifications and/or newsletters. The legal basis for this processing is consent.
We may disclose information, including personally identifiable information, to comply with any applicable law, regulation, insurance, legal process or governmental request. We will also release specific information in special cases, such as if there is an attempted breach of security or a physical threat to you or others.
If you would prefer that we do not collect any personally identifiable information from you, please do not provide us with such information. Please note that if you do not wish to provide any personal information, you will not be able to make purchases on the Site.
How your data is stored
Personal Information that you provide to us via our website will not be downloaded or stored - other than a dispatch note to fulfil your order. The copy of the dispatch note used to fulfil your order will be sent along with your order.
JennyDunlopArt will have no liability for disclosure of information due to errors in transmission or unauthorised acts of third parties.
Payment service provides
Financial transactions are handled by our payment service providers, Etsy and PayPal
Information you provided during checkout will be shared for the purposes of processing your payments, refunding such payments and dealing with complaints and queries relating to such payments and refunds.
You can find information about the payment services providers privacy policies and practices at.
If you have any enquiries or concerns about our privacy practices please contact us via email email@example.com